GDPR Compliance

Privacy declaration  

This privacy statement applies to the services of By Salu and describes how we collect, use, share and protect personal data in connection with our online store for dogssnack accessories.

  1. Personal Data Collected 

We may collect the following personal data:

  • Name and contact details, including location data, email address and telephone number. 
  • Different delivery address 
  • Billing and delivery information. 
  • Payment details, such as credit card information (please note: we do not store credit card details). 
  • Information about the products you purchased. 
  • Communication preferences. 
  • Other information that you voluntarily provide to us, such as the name of your dog(s) or specific preferences. 
  1. Use of Personal Information

We use your personal data for the following purposes: 

  • Processing your orders and payments. 
  • Delivering the products you ordered. 
  • Managing your account and providing customer support. 
  • Improving our products and services for dog lovers. 
  • Sending newsletters and promotional offers (if you have agreed to this). 
  • Compliance with legal obligations. 
  1. Sharing Personal Information 

We only share your personal data with third parties in the following cases: 

  • With service providers that help us carry out our activities, such as payment processors and delivery services. 
  • To comply with legal obligations, court orders or legal process. 
  • With your express permission. 
  1. Security of Personal Data

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration or destruction. However, be aware that no security measure is 100% foolproof. 

  1. Your Rights

 You have the right to request access to, correct, update or delete your personal data. Contact us at info@bysalu.nl to exercise these rights. 

  1. Junder 16 years old?

If you are a minor, i.e. younger than 16 years of age, you may only consent to the processing of your personal data with the consent of one of your parents or legal guardian. It is then important that your parent(s) or guardian reads this statement. They can also exercise the rights you have with regard to the personal data you leave with us, such as the right to object to the (further) processing of your personal data or the right to access and correct your data.  

  1. Disclaimer

By using the website you agree to the disclaimer. By Salu reserves the right to change the content of its website and/or this disclaimer at any time without informing its customers and/or users of the website of this change. The content of the website has been compiled with the utmost care, but may nevertheless contain possible inaccuracies or be incomplete. By Salu accepts no liability whatsoever for damage caused by or resulting from the use of the website. The use of this website is entirely at the own expense and risk of a user of the website. No rights can be derived from the content of the website. All texts on the website are protected by copyright and are the property of By Salu insofar as they do not belong to third parties. 

  1. Cookie statement

By Salu uses technical and functional cookies to optimize the user experience on our website. Cookies are small text files that are placed on your device when you visit our website to make the website work more efficiently. By law, we are allowed to store cookies on your device if these cookies are strictly necessary for the functioning of the website. Your consent is required for other types of cookies. By Salu recommends that you accept cookies, as this improves the user-friendliness of the website. Visitors to our website have the option to manage cookies. 

We use functional cookies that ensure that the website functions properly without infringing on your privacy, so your consent is not required. For example, these cookies store your browser settings to ensure that our website can be displayed optimally and to prevent other cookies from being placed (no-follow). 

With your permission, By Salu places "tracking cookies" on your computer. These cookies are used to track which pages you visit and to build a profile of your online behavior. This profile is not linked to your name, address, email address or other personal data, but is only used to tailor advertisements to your profile so that they are as relevant as possible to you. 

Google cookies for Google Analytics are also placed on our website. This allows By Salu to collect information without linking it to a natural person. By Salu does not collect personal information about your internet behavior. However, Google Analytics may be obliged to provide access to this data based on applicable laws and regulations. If you have any questions about this topic, you can contact us at info@bysalu.nl.

By Salu also uses third-party cookies to optimize our website, including Google Analytics and social media platforms such as Instagram. The use of cookies by other companies (third parties) is subject to the privacy and cookie policy of the relevant company. When you click the social media button on our website, a social media cookie is placed. This allows the relevant social media party to recognize your IP address when you share an article from our website. For information about the cookies of social media parties and the data and/or personal information they collect, please refer to the privacy and cookie statements of these parties. 

  1. 7. Changes to this Privacy Statement

This privacy statement may be updated from time to time. The most recent version will always be available on our website. 

If you have any questions about our privacy statement or our handling of personal data, please contact us at info@bysalu.nl 

This privacy statement was last updated on 01 October 2023